Pet Community Center
943-B Dr. Richard G. Adams Drive
Nashville TN 37207
Mayor Karl Dean cuts the ribbon at the grand opening of our Spay + Neuter Clinic!
Mission Statement
Pet Community Center is dedicated to strengthening the human-animal bond through accessible veterinary care and support services.  
CEO/Executive Director Ms. Natalie Corwin
Board Chair Matt Painter
Board Chair Company Affiliation LBMC
History & Background
Year of Incorporation 2011
Organization's type of tax exempt status 501-C3
Financial Summary
Graph: Expense Breakdown Graph - All Years
Projected Expenses $1,495,273.00
Projected Annual Revenue 1496004 (2018)
Mission Pet Community Center is dedicated to strengthening the human-animal bond through accessible veterinary care and support services.  

Pet Community Center was formed in March 2011 by caring community advocates who started a grassroots spay/neuter financial aid program utilizing a network of veterinary clinics. After two years, the demand for spay/neuter services far outnumbered the available appointments in the network. Meanwhile, Nashville still had a high shelter euthanasia rate (76% in 2012). We researched other cities saving 90% or more of their shelter animals and realized our city lacked key resources; namely Nashville was short thousands of spay/neuter surgeries per year.

With support from the city of Nashville and a local animal loving community, we opened a spay/neuter clinic in June 2014.

In 2015 we opened Nashville's first mobile wellness clinic, a veterinary clinic housed inside a 30-foot RV. The mobile clinic delivers basic veterinary care (vaccinations, flea/tick/heartworm medication, etc.) to underserved neighborhoods with high rates of pet homelessness. The program was developed in response to data from Metro Animal Care and Control indicating inadequate access to affordable veterinary care as a primary reason pet owners surrender a pet to the shelter.



Pet Community Center’s programs have been carefully crafted to meet needs, fill gaps, and save lives. Each quarter, we analyze statistics from Metro Animal Care and Control to determine what type of animals are coming into the shelter, and the areas from which they are coming. We have also carefully examined human demographic data and access to pet related services in each zip code in Nashville to find the areas with the most need. This data allows us to effectively target our programs to the most at-risk pets and use our limited resources for the greatest impact.

Key Accomplishments

• Since 2011 our organization has increased access to spay/neuter and veterinary care for more than 55,000 animals. Pet Community Center’s full price surgery for dogs and cats ranges from $30-$70, which is up to 80% lower than the average spay/neuter in Nashville. Last year more than 66% of our spay/neuter surgeries were subsidized up to 100% of the cost for pets of low-income residents or community cats (unowned/feral cats).

• Dog and cat intake at Metro Animal Care and Control has fallen 50% since we started our programs in 2011. The shelter's live-release rate (save rate) has increased from 20% in 2010 to 90% in 2018.

• We partner with 20 local animal welfare groups to provide spay/neuter and vet care to rescued pets and pets belonging to low-income residents.

•  Pet Community Center serves on the steering committee for the Safe Coalition, a new animal welfare coalition, that is a key player in creating a community-wide animal welfare strategy.

• 2018 Center for Nonprofit Management Salute to Excellence award winner of the Frist Foundation $25,000 Team Building Award in partnership with Metro Animal Care and Control; Finalist of the Frist Foundation $25,000 Revenue Development Award. 


Number of Animals Served

Spay/Neuter Program:

2011 142

2012 1,286

2013 2,136

2014 3,541

2015 6,741

2016 8,318

2017  7,641

Pet Wellness Program:

2015 1,869

2016 5,829

2017  7,770

Shelter Intake at Metro Animal Care and Control (dogs and cats)

2013 8,552

2014 7,681

2015 5,776

2016 5,506
Needs Many community cat caretakers and pet owners are unable to afford the cost of surgery, even at reduced prices. Approximately half all all our clients need financial aid (in addition to our already low prices) in order to spay or neuter their pet. Here is what a donation can cover for a pet in need.
• $10 - provide a vaccine 
• $30 - spay/neuter/vaccinate a community cat
• $60 - spay/neuter a cat
• $70 - spay/neuter a dog
• $100 - spay/neuter a mama cat and her litter of kittens
• $500 - spay/neuter 10 animals, save hundreds of lives

Volunteers help out with a variety of tasks at the clinic including laundry, trappings cats, administrative work, and helping out at our mobile clinic. More details about volunteering can be found at

Donated supplies such as puppy pads, paper towels, and printer paper are always needed! Our full wish list can be found at
Other ways to donate, support, or volunteer
Volunteer Opportunities:
- daily clinic volunteers help with laundry, making surgical packs, and admin tasks
- assist with check in at our mobile clinics in various areas of Middle TN
-hang fliers 
-help trap community cats for spay/neuter (training provided)
-serve on a volunteer committee (marketing, fundraising, program, HR, or finance) 

Monthly Donors:  Community Champion donors play an important role in helping pets in our community by making monthly donations that go directly to dogs and cats in need.  Information can be found at 

We also can utilize in-kind donations from our wish list, which help support our day-to-day operations.  A list of needed supplies can be found at or
Other ways to support PCC include: sponsor or participate in an event or make a cash, stock, property or planned gift. 
Service Categories
Primary Organization Category Animal Related / Animal Protection & Welfare
Areas of Service
Areas Served
In a specific U.S. city, cities, state(s) and/or region.
TN - Davidson
TN - Cheatham
TN - Dickson
TN - Hickman
TN - Rutherford
TN - Robertson

Nashville metro area.

Board Chair Statement
CEO Statement

An ounce of prevention is worth a pound of cure. We have found this old adage to be especially true in our work. Every time a pet enters a shelter or ends up homeless, it’s a sign that the human-animal bond has been broken in some way. And we believe that bond is incredibly special and worth fighting for. Often times, the causes of pet homelessness are avoidable and we are working to prevent and end pet homelessness by making sure that spay/neuter and veterinary care is affordable and accessible to all pet owners. We hope our programs will help the pets - and people - who are falling between the cracks or living along the edge - where care is just out of reach. By increasing access to care, we can keep pets and people together, build a stronger and healthier community, and prevent the causes of pet homelessness and shelter euthanasia.

When you invest in Pet Community Center, you’re making a statement about your belief in the future. If you believe in a day when there are no more homeless pets - if you believe in a day when all pets are in a loving home with access to veterinary care - I hope you’ll invest in our programs. We’ve already seen the powerful impact our programs can have in humanely reducing the number of animals entering our shelter system. We seen transformations in individual animals who needed a little extra TLC, to transformations of entire neighborhoods from being overrun by strays to having a controlled population of well cared for pets and community cats. Your investment in Pet Community Center has a ripple effect on the pets in our community today and in the future.


This program is a collaborative effort of PCC and Metro Animal Care and Control modeled after programs which have reduced shelter euthanasia and humanely reduced the population of cats living outdoors using a combination of Trap-Neuter-Return and Return-to-Field systems.

Trap-neuter-return (TNR): community cats are trapped and transported directly to a spay/neuter clinic, where they are sterilized, vaccinated, and ear-tipped for identification. Following recovery, the cats are returned to the location where they were trapped to live out their lives without producing any more kittens.

TNR programs have been shown to decrease [population] size through attrition. TNR can also decrease shelter intake in areas of high cat density when performed on a large enough scale and targeted in a specific population…

Return-to-Field (RTF) programs operate similarly to traditional TNR programs, with the exception that the cats have been admitted to a shelter at some point in the process.  
Budget 260,236
Category Animal-Related, General/Other
Population Served , ,
Short Term Success Our goals for short term success are: to recruit volunteers to aid in providing services; raise funds to provide surgeries for the cats (cost of $25 each); and ensure each colony that we work with is 100% sterilized.
Long term Success Our goals for long term success are to sterilize all community cat colonies in Davidson County, Tennessee and help maintain those colonies while reducing the number of cats euthanized in our county due to pet overpopulation.
Program Success Monitored By We track success by measuring the number of surgeries provided, services provided to areas with higher than average number of animal control complaints and by our ability to recruit and maintain volunteers to implement the program.
Examples of Program Success Our program began in October 2011.  Within the first three weeks we have already served more than 70 animals.

In June 2014 Pet Community Center opened Nashville’s first public low-cost, high quality spay + neuter clinic, located in East Nashville. We are a member of the prestigious Humane Alliance network of  high quality, high volume spay + neuter clinics. Our staff receives ongoing training and support from the Humane Alliance.  

The goal of the program is to eliminate the need to use euthanasia as a means of controlling the pet population. Spaying and Neutering prevents the birth of unwanted animals. We are targeting areas of the community with higher than average rates of shelter intake and low-income individuals, in order to have the most impact.

Our services are available to anyone with a pet, but we also offer no-cost services for those who cannot afford it.  Approximately 65% of our clients qualify for financial aid.  
Budget 800,000
Category Animal-Related, General/Other Veterinary Services
Population Served Poor,Economically Disadvantaged,Indigent, ,
Short Term Success We are providing low cost spay-neuter services to the general public in Davidson County, TN
Long term Success The long term goal of the program is to eliminate the need to use euthanasia as a means of controlling the pet population.  Spaying and Neutering prevents the birth of unwanted animals.  We are targeting areas of the community with higher than average rates of animal control complaints and low income individuals in order to have the most impact.
Program Success Monitored By Results are tracked by maintaining records on the number of surgeries provided.
Examples of Program Success This program is in it's inaugural year.
Description Pet Community Center’s Wellness Program provides basic wellness care for cats and dogs out of a 30-foot RV that has been converted into a licensed veterinary clinic. This clinic travels to neighborhoods with high rates of homeless animals and provides preventive medical care, such as vaccinations, flea and tick medication, heartworm prevention, and microchips. The program was developed in response to data from Metro Nashville Animal Care and Control, which indicated that a top reason for pet relinquishment to the shelter is lack of access to affordable veterinary care. Our goal is to keep animals in loving homes by providing services that enable pet owners to keep their pets happy and healthy. We also use this program as an opportunity to spread the word about our spay + neuter services.
Budget $100,000
Population Served , ,

Pet Community Center was chosen from among 500 organizations to operate a Pets for Life (PFL) program under the mentorship of The Humane Society of the United States.   

PFL serves people and pets living in under-served communities by increasing access to resources and information. PFL is a revolutionary approach extending support to communities that are isolated from pet service providers. Our program utilizes regular door-to-door outreach with a focus on relationship building in order to build trust and connect with people and their pets. Through the program, we provide free spay/neuter services, wellness care, pet supplies, transportation support, and share information with residents of our focus area of North Nashville.

Our work is focused in North Nashville and Bordeaux. Within this focus area, 38.7% of people live below poverty, the median household income is $27,280. Throughout our first year of being an official PFL mentorship group, we have found that over 70% of pets met in our focus area are unaltered, over half of the pets have never seen a veterinarian, and nearly 70% of residents have never connected with an animal welfare agency.

A primary goal of our organization is to increase access to pet wellness services throughout the city of Nashville and outlying areas. As such, we have an intimate understanding of the need for free and subsidized services for pet owners in our region. While outreach work has a positive impact on the missions of local shelters, our clinic conducts the work independent of sheltering agencies and focuses on community-based goals and measurements. By connecting with residents in their own neighborhoods, word of mouth throughout communities spreads and long-standing trust is maintained over time. This results in a higher percentage of spay/neuter surgeries and wellness services provided through the program and ensures resources are provided to animals that will never reach the shelter system. 
Budget $85,000
Population Served , ,
Board Chair
Board Chair Matt Painter
Company Affiliation LBMC
Term May 2017 to May 2019
Board Members
Ms Gretchen Bates Lattimore Black Morgan & Cain, P.C.Voting
Ms Susan Brown Easter SealsVoting
Mr. Steve Cavezza Mars PetcareVoting
Ms Natalie Corwin President and CEO, Pet Community CenterExofficio
Mr. Louie Escobedo InfoworksNonVoting
Ms Anna Henley Spot PrintsVoting
Ms. E. Marlee Mitchell Waller LawVoting
Mrs. Jourdan Parenteau FutureshirtsVoting
Ms. Diana Springfield Voting
Mr. Blaine Strock Bank of TennesseeVoting
Ms. Kelly Tipler Turnip Green Creative Reuse
Board Demographics - Ethnicity
African American/Black 0
Asian American/Pacific Islander 0
Caucasian 10
Hispanic/Latino 1
Native American/American Indian 0
Other 0
Board Demographics - Gender
Male 4
Female 7
Unspecified 0
Board Term Lengths 3
Board Term Limits 3
Board Meeting Attendance % 90%
Does the organization have written Board Selection Criteria? Yes
Does the organization have a written Conflict of Interest Policy? Yes
Percentage of Board Members making Monetary Contributions 100%
Percentage of Board Members making In-Kind Contributions 100%
Number of Full Board Meetings Annually 6
Standing Committees
Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
Human Resources / Personnel
Executive Director/CEO
Executive Director Ms. Natalie Corwin
Term Start Apr 2013
Sr. Fund Development Officer for Girl Scouts of Middle Tennessee
Director of Development and Spay/Neuter Clinic Manager for New Leash on Life Animal Welfare Group
Sr. Operations Manager - Gotee Records
Director of Operations - Nashville Symphony
Volunteer Leadership
Greater Nashville Animal Welfare, President and Founder
United Partnership for Animal Welfare - Vice Chair
Turnip Green Creative Reuse - Board Member
Tennessee Respite Coalition - Marketing Committee
Circle Players Theater Company - Board Member
2016 - 40 under 40 - Nashville Business Journal 
2016 - Mayor's Ad Hoc Animal Welfare Advisory Committee 
2010 - Nashville Emerging Leaders Award Finalist (non profit category)
2012 - Humane Hero Award (Nashville Paw Magazine) 
Full Time Staff 17
Part Time Staff 11
Volunteers 200
Contractors 1
Plans & Policies
Does the organization have a documented Fundraising Plan? Yes
Does the organization have an approved Strategic Plan? Yes
Number of years Strategic Plan Considers 3
When was Strategic Plan adopted? June 2017
In case of a change in leadership, is a Management Succession plan in place? Under Development
Does the organization have a Policies and Procedures Plan? Yes
Does the organization have a Nondiscrimination Policy? Yes
Society of Animal Welfare Administrators0
Readers' Choice Awards - Best Animal Welfare Group - FinalistNashville Paw Magazine2012
Readers' Choice Awards Awards - Best Animal Welfare Group - finalistNashville Paw Magazine2013
Innovation in Action - runner upCenter for Nonprofit Management - Frist Foundation2016
Frist Revenue Development nominationCenter for Nonprofit Management-Salute to Excellence2018
Frist Team Building AwardCenter for Nonprofit Management-Salute to Excellence2018
Senior Staff
Title Medical Director
Title Director of Programs
Title Director of Development and Communications
CEO Comments Our clinic is licensed as a veterinary clinic by the state of Tennessee.  Our veterinarians are also licensed by the state of Tennessee.  
Fiscal Year
Fiscal Year Start Jan 01 2018
Fiscal Year End Dec 31 2018
Projected Revenue $1,496,004.00
Projected Expenses $1,495,273.00
Detailed Financials
Revenue and ExpensesHelpFinancial data for prior years is entered by foundation staff based on the documents submitted by nonprofit organizations.Foundation staff members enter this information to assure consistency in the presentation of financial data across all organizations.
Fiscal Year201720162015
Total Revenue$1,303,352$1,112,785$832,305
Total Expenses$1,356,373$1,104,114$756,377
Revenue Less Expenses($53,021)$8,671$75,928
Expense Allocation
Fiscal Year201720162015
Program Expense$1,137,674$945,615$667,322
Administration Expense$90,511$58,675$3,513
Fundraising Expense$128,188$99,824$53,916
Payments to Affiliates----$0
Total Revenue/Total Expenses0.961.011.10
Program Expense/Total Expenses84%86%88%
Fundraising Expense/Contributed Revenue23%27%12%
Assets and Liabilities
Fiscal Year201720162015
Total Assets$465,345$29,054$475,171
Current Assets$371,648$342,249$343,093
Long-Term Liabilities$0$0$0
Current Liabilities$53,016$29,054$32,492
Total Net Assets$412,329$451,350$442,679
Short Term Solvency
Fiscal Year201720162015
Current Ratio: Current Assets/Current Liabilities7.0111.7810.56
Long Term Solvency
Fiscal Year201720162015
Long-Term Liabilities/Total Assets0%0%0%
Top Funding Sources
Fiscal Year201720162015
Top Funding Source & Dollar AmountProgram Revenue $737,231Program Revenue $744,902Program Revenue $351,361
Second Highest Funding Source & Dollar AmountContributions, Gifts and Grants $491,513Contributions, Gifts and Grants $327,321Contributions, Gifts and Grants $327,977
Third Highest Funding Source & Dollar AmountFundraising Events $74,555Fundraising Events $40,509Foundations and Corporations $79,855
IRS Letter of Exemption
Capital Campaign
Is the organization currently conducting a Capital Campaign for an endowment or the purchase of a major asset? Yes
Campaign Purpose

To secure a lease on a 3,000-6,000 sqft building for veterinary clinic operations and offices. A more spacious lobby, four exam rooms, surgery suite, cat and dog holding areas, laundry and storage, office and meeting space.

Capital Campaign Goal $500,000.00
Campaign Start and End Dates June 2018 to June 2019
Capital Campaign Raised-to-Date Amount 99500 as of Aug 2018
Capital Campaign Anticipated in Next 5 Years? No
State Charitable Solicitations Permit
TN Charitable Solicitations Registration Yes - Expires Nov 2018
Organizational Budgets and Other Documents
PCC 2018 Budget2018
PCC 2017 Budget2017
PCC 2016 Budget2016
PCC 2015 Budget2015
PCC Budget2014 Financial Comments

Financial figures were taken from the 990.990 was prepared internally by the nonprofit. Schedule B removed to protect donor privacy.

Comments provided by Kathryn Bennett 12/11/18.
Nonprofit Pet Community Center
Address 943-B Dr. Richard G. Adams Drive
Nashville, TN 37207
Primary Phone (615) 512-5001
CEO/Executive Director Ms. Natalie Corwin
Board Chair Matt Painter
Board Chair Company Affiliation LBMC
Year of Incorporation 2011

Related Information

Animal Welfare

Pet overpopulation is the most serious issue facing domesticated animals in Middle Tennessee. Many ongoing animal-related issues – including dog bites, disease, animal hoarding, cruelty to animals, and high euthanasia rates in shelters – ultimately stem from overpopulation, which has posed a complex dilemma in Middle Tennessee and across the country for decades. More attention has been brought to this issue in the last 15 years, and many nonprofit groups in Middle Tennessee are working to offer low-cost spay/neuter services. Some government-funded animal-control programs also offer spay/neuter and adoption services.