Jewish Family Service of Nashville and Middle Tennessee, Inc.
801 Percy Warner Boulevard
Suite 103
Nashville TN 37205
Mission Statement
Jewish Family Service of Nashville and Middle Tennessee, Inc. provides professional social services from Jewish perspectives which respond to and support individuals and families through life's transitions.
CEO/Executive Director Ms. Pamela G. Kelner
Board Chair Mr. Ben Russ
Board Chair Company Affiliation Manuel Benjamin Russ Attorney at Law
History & Background
Year of Incorporation 1954
Organization's type of tax exempt status 501-C3
Financial Summary
Graph: Expense Breakdown Graph - All Years
Projected Expenses $475,306.00
Projected Annual Revenue $475,306.00 (2018)
Mission Jewish Family Service of Nashville and Middle Tennessee, Inc. provides professional social services from Jewish perspectives which respond to and support individuals and families through life's transitions.

JFS was originally established in 1853 as the Hebrew/Jewish Relief Society which distributed clothing to the needy and helped them with rent payments.

Present day Jewish Family Service has developed into a high quality social service agency providing the following core services: adoption, case management, counseling and psychotherapy, emergency financial assistance, volunteer match program for seniors, and family life and community enrichment. Additionally, in response to the economic downturn, the following services have been added: Kosher Food Boxes, School Supplies and a Job Network to link employers with job seekers.  In addition, there are enrichment programs that that JFS runs for teens: Rosh Hodesh, It’s a Girl Thing! and Shevet Achim. 

   There are 2 full time social workers, a part-time volunteer coordinator, and 1 full time and 1 part time support personnel on staff as well. Jewish Family Service’s current budget of approximately $400,000 is funded in part by Jewish Federation of Nashville and Middle Tennessee, grants,fees and insurance payments for counseling and adoptions, and private donations.
Tracing its roots back to 1853, Jewish Family Service (JFS) may be the oldest social service agency in Tennessee. JFS offers a broad range of services:
• Domestic and international adoption • Counseling for individuals of all ages, groups, and families • Older adult services • Case management • Information and Referral • Resettlement • Education and Prevention programs (parenting, family life, healthy children) • Support groups for caregivers and those in job transition. Many of our services are available without charge. Counseling utilizes insurance and a sliding fee scale.
While the agency was established initially to meet the needs of Nashville’s Jewish community, the agency and its services are available to the entire community, regardless of religious affiliation. Each year, JFS touches the lives of over 1,700 individuals through its programs.
JFS continuously seeks volunteers to assist us with our Mission.
We are in need of donors to provide support as many of our services are offered for little or no charge to community members in need.
Other ways to donate, support, or volunteer  There are many ways to support Jewish Family Service.  Please visit our website for ways to donate at .  If you are looking for volunteer opportunities, please visit
Service Categories
Primary Organization Category Human Services / Family Services
Secondary Organization Category Mental Health & Crisis Intervention / Counseling
Tertiary Organization Category Human Services / Adoption
Areas of Service
Areas Served
TN - Davidson
TN - Williamson
TN - Cheatham
TN - Robertson
TN - Rutherford
TN - Wilson
We service Middle Tenneessee and surrounding counties.
CEO Statement

While established initially to meet the needs of Nashville’s Jewish community, the Jewish Family Service (JFS) has expanded to serve the entire community. Located in Bellevue, JFS offers counseling, older adult services, adoption, information and referral, case management, volunteer services, and family life/community education. Our counseling and case management services are provided by licensed clinical social workers. We work with children and adults, couples and families. Our Care Giver’s support group provides support and encouragement to people who are caring for another relative. JFS adoption services support both domestic and international adoption; we assist prospective adoptive parents through the home study process. JFS has developed a partnership with Children’s Home Society of Minnesota, one of the nation’s leading adoption agencies, to facilitate the international adoption process. We also provide home studies for prospective adoptive parents working with other agencies. Helping seniors “age in place” is the goal of our older adult services. JFS provides assessment, case management, referrals, counseling, and senior programming. Helping Hands volunteers provide friendly visits for isolated elderly and disabled people in addition to providing Shabbat services at local assisted living facilities. Education and prevention programs include the Career Networking program for people that are unemployed, under employed, or returning to the job market.

Our board is actively involved with fundraising, planning and overseeing our services. JFS continues to focus on providing high quality, innovative programs and services that meet the needs of our local community.

Description Individual, marital and family counseling are offered children and adults of all ages. Typical problems addressed include depression, stress, anxiety, etc. Services are designed for the Jewish community but everyone is welcome. Insurance is accepted and a sliding fee scale is available to the uninsured.
Category Mental Health, Substance Abuse Programs, General/other Outpatient Mental Health Treatment
Population Served Adults, Children and Youth (0 - 19 years), Families
Description JFS provides birth parent counseling, domestic and international home studies, and post-adoption services. Our partnership with the Children's Home and Family Services of Minnesota and other International Adoption agencies facilitates our ability to assist local families interested in international adoption.   Adoption Journeys is well known for its welcoming stance toward gay and lesbian perspective adoptive individuals and couples. 
Category Human Services, General/Other Adoption
Population Served Adults, Lesbian, Gays, Bisexuals, Transgendered,
Description Funded by the Jewish Federation Foundation, the Helping Hands program matches volunteers with isolated elderly residents and provides Shabbat and holiday services at local assisted living facilities. Additional services include holiday basket delivery and friendly visiting.
Category Religion Judaism
Population Served Aging/Elderly/Senior Citizens, Adults,
Description JFS staff assist callers in identifying resources and solutions for a variety of challenges or problems.
Category Human Services, General/Other Information & Referral
Population Served Adults, Elderly and/or Disabled,
Description Jewish Family Service offers multiple financial assistance programs to the Jewish community.  These include:  emergency financial assistance for basic needs (rent, utilities, food), Kosher Food Boxes, Hanukkah gift program and school supplies
Category Human Services, General/Other Temporary Financial Aid
Population Served Adults, Elderly and/or Disabled,
Board Chair
Board Chair Mr. Ben Russ
Company Affiliation Manuel Benjamin Russ Attorney at Law
Term June 2017 to June 2019
Board Members
Kathy Caplan community volunteerVoting
Christina Evans Akiva SchoolVoting
Nancy Flexer RetiredVoting
Tara Goldberg Strategic Hospitality, LLC.Voting
Ira Helderman LCSW, Private PracticeVoting
Rae Hirsch Community VolunteerVoting
Adam Hyatt HCAVoting
Teri Kasselberg Interstate PackagingVoting
Mr. Steve Lapidus Eagle Manufacturing CompanyVoting
Brian Lapidus KrollVoting
Patty Marks Community VolunteerVoting
Danielle Mendelson Best BrandsVoting
Evan Rittenberg Aegis Group, LLCVoting
Ben Russ Manuel Benjamin Russ, AttorneyVoting
Howard Safer Argent TrustVoting
Stan Schklar USW Benefit FundsVoting
James Schulman Retired
Lisa Shmerling Community Volunteer
Katie Shmerling Wayne XmiNonVoting
Ms. Nan Speller Zeitlin RealtorsVoting
Susan Zager Community VolunteerVoting
Board Demographics - Ethnicity
African American/Black 0
Asian American/Pacific Islander 0
Caucasian 23
Hispanic/Latino 0
Native American/American Indian 0
Other 0 0
Board Demographics - Gender
Male 8
Female 15
Unspecified 0
Board Term Lengths 3
Board Term Limits 2
Board Meeting Attendance % 80%
Does the organization have written Board Selection Criteria? Under Development
Does the organization have a written Conflict of Interest Policy? Yes
Percentage of Board Members making Monetary Contributions 100%
Percentage of Board Members making In-Kind Contributions 40%
Does the Board include Client Representation? No
Number of Full Board Meetings Annually 6
Standing Committees
Board Development
Development / Fund Raising
Human Resources / Personnel
Strategic Planning
Risk Management Provisions
Medical Health Insurance
Professional Liability
Executive Director/CEO
Executive Director Ms. Pamela G. Kelner
Term Start Jan 2010
Experience Pam graduated from Boston University with a BA in Marketing and Finance.  Upon graduation, she began a 14 year career at Bloomberg Financial Markets in New York.  At Bloomberg she held many different positions in the Sales and Marketing division ranging from management to conference planning, electronic trading and training for all new sales recruits.    After moving to Nashville in 2005, she became certified to teach Pilates and owned her own business, @ Home Pilates, which offered private and small group Pilates lessons to clients either in their homes or in her home studio.  Pam joined Jewish Family Service in 2010 as Executive Director.   The fit has been perfect for the agency, where she has combined her business background with a “social worker heart” to grow the agency in many ways including new programming, grant writing, fundraising, marketing and board development.  Pam currently serves on the board of Nashville Pride, is the VP of Programming at Congregation Sherith Israel.  In addition, she sits on the Council on Aging’s Leadership Council and the local board of the Emergency Food and Shelter Program
Former CEOs
Mr. K. Jeff Fladen LCSWMay 2004 - June 2008
Ms. Adriane Kantrowitz Jan 1999 - Jan 2003
Full Time Staff 4
Part Time Staff 2
Volunteers 120
Contractors 0
Retention Rate 100%
ANE (Association of Nonprofit Executives)2000
Center for Nonprofit Management Excellence Network2000
Nashville Area Chamber of Commerce2000
Association of Jewish Family & Children's Agencies (AJFCA)1975
Kovod Award-Excellence in Newsletter PublicationAssn. of Jewish Family & Children's Agencies1996
Kovod Award-Excellence in Fundraising MaterialsAssn. of Jewish Family & Children's Agencies1996
Distinguished Service AwardState of Tennessee-Dept. of Mental Health & Mental Retardation1982
HCA Award of Achievement in Management of Collaboration (with Catholic Charities)CNM1993
HRC Equality AwardHuman Rights Campaign2011
Senior Staff
Title Adoption Connection
Experience/Biography Teri Sogol holds a Master’s degree in Social Work from the University of Alabama. For the past 22 years she has been employed by Jewish Family Service as a social worker and has been Casework Director since 1985. She served as interim Director of the agency from 1996 to 1997. Throughout her years of employment with the agency Teri has provided supervision to staff and direct services to the Jewish and general community including counseling, adoption, family life education programs, support groups, case management, financial assistance and refugee resettlement. Prior to her employment with Jewish Family Service Teri was a child welfare worker with the Department of Pensions and Security in Tuscaloosa, Alabama, and then a social worker with the Tuscaloosa City School System.
Experience/Biography Anna Sir, BSW, is the Senior Volunteer Cordinator and is responsible for the Helping Hands program.
Title Clinical Social Worker
Experience/Biography Toni Jacobsen is a licensed clinical social worker who came to Jewish Family Service in the year 2000. She has her Master’s Degree in Social Work from the University of Tennessee. Her practice consists of individual, family and group therapy, children’s groups, seniors programs, case management and family life education programs. Toni specializes in therapy with children ages 2-12 years. Prior to Jewish Family Service, Toni was the clinical director at Camelot Care Centers in Brentwood, TN and a Child & Family therapist at the Guidance Center in Franklin, TN. Toni has also served on the Williamson County Child Fatality Review Team since 1995 and has served as a board member for First Steps.
Fiscal Year
Fiscal Year Start July 01 2017
Fiscal Year End June 30 2018
Projected Revenue $475,306.00
Projected Expenses $475,306.00
Endowment Spending Policy N/A
Endowment Spending Percentage (if selected) 0%
Detailed Financials
Revenue SourcesHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available) and revenue sources may not sum to total based on reconciliation differences. Revenue from foundations and corporations may include individual contributions when not itemized separately.
Fiscal Year201720162015
Foundation and
Corporation Contributions
Government Contributions$0$0$0
Individual Contributions$307,200$33,094$109,789
Investment Income, Net of Losses$14,725$19,762$10,770
Membership Dues$0$0$0
Special Events$190,847$178,989$168,832
Revenue In-Kind$0$18,480$0
Expense Allocation
Fiscal Year201720162015
Program Expense$319,150$281,571$311,355
Administration Expense$89,104$76,128$66,197
Fundraising Expense$47,179$44,125$31,753
Payments to Affiliates--$0$0
Total Revenue/Total Expenses1.331.221.23
Program Expense/Total Expenses70%70%76%
Fundraising Expense/Contributed Revenue9%11%8%
Assets and Liabilities
Fiscal Year201720162015
Total Assets$740,527$561,881$482,655
Current Assets$138,025$81,932$68,026
Long-Term Liabilities$0$0$0
Current Liabilities$21,515$24,202$21,655
Total Net Assets$718,982$537,679$461,000
Short Term Solvency
Fiscal Year201720162015
Current Ratio: Current Assets/Current Liabilities6.423.393.14
Long Term Solvency
Fiscal Year201720162015
Long-Term Liabilities/Total Assets0%0%0%
Top Funding Sources
Fiscal Year201720162015
Top Funding Source & Dollar AmountContributions, Gifts, and Grants $307,200Foundations and Corporations $194,941Fundraising Events $168,832
Second Highest Funding Source & Dollar AmountFundraising Events $190,847Fundraising Events $178,989Foundations and Corporations $136,627
Third Highest Funding Source & Dollar AmountProgram Revenue $83,787Program Revenue $39,710Contributions, Gifts & Grants $109,789
Capital Campaign
Is the organization currently conducting a Capital Campaign for an endowment or the purchase of a major asset? No
Capital Campaign Anticipated in Next 5 Years? No
State Charitable Solicitations Permit
TN Charitable Solicitations Registration Yes - Expires Dec 2018
Organization Comments JFS has a detailed fundraising plan with committee structure and board leadership Financial Comments
Financial figures are taken from the audit.
Financial documents were prepared by Cherry Beckaert, LLP.
Comments provided by Nicole Rose 02/22/2018.
Nonprofit Jewish Family Service of Nashville and Middle Tennessee, Inc.
Address 801 Percy Warner Boulevard
Suite 103
Nashville, TN 37205
Primary Phone (615) 356-4234
CEO/Executive Director Ms. Pamela G. Kelner
Board Chair Mr. Ben Russ
Board Chair Company Affiliation Manuel Benjamin Russ Attorney at Law
Year of Incorporation 1954

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