Better Decisions
PO Box 120754
Nashville TN 37212
better decisions
Mission Statement
Our mission is to teach and foster decision-making and life-planning skills among women who are incarcerated, and others expressing interest, by means of a structured curriculum delivered by trained volunteers. The ultimate goal is to reduce recidivism among female offenders and to break the intergenerational cycle of crime by teaching women (most of whom are mothers) how to gain more control over their lives by setting goals, deciding rather than reacting, and making and sticking to concrete plans for changing their attitudes and behaviors.
CEO/Executive Director Ms. Crissy S Zitka MA-CFRE
Co-CEO/Executive Director Crissy S Zitka MA-CFRE
Board Chair Mrs. Theresa Sexton
Board Chair Company Affiliation Claritas Capital
History & Background
Year of Incorporation 1999
Former Names
Organization's type of tax exempt status 501-C3
Financial Summary
Graph: Expense Breakdown Graph - All Years
Projected Expenses $58,786.00
Projected Annual Revenue $42,500.00 (2018)
Mission Our mission is to teach and foster decision-making and life-planning skills among women who are incarcerated, and others expressing interest, by means of a structured curriculum delivered by trained volunteers. The ultimate goal is to reduce recidivism among female offenders and to break the intergenerational cycle of crime by teaching women (most of whom are mothers) how to gain more control over their lives by setting goals, deciding rather than reacting, and making and sticking to concrete plans for changing their attitudes and behaviors.
Background Better Decisions began in 1985, when a concerned and knowledgeable community volunteer (Candy Markman) observed that women leaving prison had an especially difficult time making the transition back into the community. Most of these women struggle with substance abuse, and many have a history of physical, emotional, and/or sexual abuse. More than 50% lack a high-school diploma or GED. Institutionalization strips away any opportunity for decision-making; and yet, upon release, these women are expected to find housing, jobs, and rejoin their families and communities as fully functioning members. While searching for a prerelease program that would better prepare women for release, Candy discovered an eight-week decision-making curriculum. She recruited community volunteers as mentors, and began the first cycle at TPW in January 1985.  Initially a program under the umbrella of other nonprofits, Better Decisions incorporated as a 501(c)3 in March 1999. Twice a year, Better Decisions has trained 25-30 new volunteers during a 10-hour weekend workshop in Nashville. (The Board voted in 2007 to limit trainings to one weekend per year to increase efficiency and decrease costs, and to focus more on volunteer retention.)  Volunteers are then matched with inmates at the Tennessee Prison for Women who have voluntarily signed up for the program. The 8-week cycles include two components: (1) a Monday night class, taught by two experienced volunteer teachers, in which 15-20 inmates learn a 5-step decision-making model, and (2) 1-on-1 sessions later in the week in which each inmate meets with her trained volunteer mentor to practice and reinforce the skills she learned on Monday night. Both teachers and volunteer mentors use a structured curriculum.  Over 1,500 inmates have graduated, and about 1,130 volunteers have been trained and partnered with incarcerated women.
Last Year's Impact
1) Added an additional Summer Cycle to our programming with 7 participants in the program
2) 39 TPW inmates graduated from the core program, each of whom was matched with a trained volunteer mentor.
Current Year's Goals
1) Continue core program at TPFW in the Spring and Fall as well as continue running of Summer and Winter Book Club 2) Increase our active volunteer pool through volunteer trainings 3) Educate and engage the Nashville community about the issues that face women in prison. 
1. Branding support and awareness-building campaigns
2. CRM and other database tools (and technical support) 
3. Research assistance (follow-up and longitudinal analysis of graduates)
4. Assistance with editing and new graphics for curriculum revision
5. Resources for technological enhancements to expand training and development for volunteers
Other ways to donate, support, or volunteer
We gratefully accept donations in any amount!  Two options are available:  1) Donate by credit card on or 2) Mail a check to Better Decisions, P.O. Box 120754, Nashville, TN 37212.
We also train new volunteers in the fall of every calendar year.  For more information, please see our website
Service Categories
Primary Organization Category Crime & Legal - Related / Inmate Support
Secondary Organization Category Human Services / Human Services NEC
Tertiary Organization Category Public & Societal Benefit / Public & Societal Benefit NEC
Areas of Service
Areas Served
TN - Davidson

The Tennessee Prison for Women (TPW) in Nashville is one of  3 state prisons for females in Tennessee (the others are in Memphis and in Bledsoe County).  TPW is located in north Nashville, in the Bordeaux area, near the intersection of Briley Parkway and Ashland City Highway.

CEO Statement Our organization is singularly focused on helping people make better decisions.
Description Better Decisions provides two 8-week cycles of instructional programming annually. The 20-hour program uses a stuctured curriculum which focuses on decision-making and life-planning skills. Participants learn a 5-step decision-making process in weekly classes, and practice their new skills in weekly 1-on-1 sessions with a trained volunteer mentor. Typically, between 50 and 70 women inmates (students) participate annually, with an equal number of volunteers (mentors) plus classroom teachers - totaling around 150 participants altogether. 
Budget 39050
Category Crime & Legal, General/Other Inmate Support
Population Served Females, Offenders/Ex-Offenders, Adults
Short Term Success
By the end of each 8-week cycle, 100% of the participants will graduate. 
Long term Success
Recidivism rates for women who have completed Better Decisions will be lower than for those who did not participate. When measured in pre and post-course surveys, students will show positive personal growth. Findings will support the program's original 1997 study which affirmed that both Self Esteem and Locus of Control scores of participants significantly increased upon course completion, as compared to a similar cohort of female offenders who did not take the course.
Program Success Monitored By
All inmate participants complete a written evaluation at program end.  Better Decisions has never received a negative evaluation!  Graduates encourage other inmates to sign up.  Tennessee Board of Probation and Parole continues to recommend Better Decisions. 
Examples of Program Success
A recent program graduate completed a graduate program at Vanderbilt University; another graduate maintains a 4.0 average at Nashville State.
Description In response to an inmate survey, Better Decisions volunteers began a Book Club on the Main compound at the Tennessee Prison for Women in 2002. The Book Club meets for an hour once a week during the summer and winter intervals between the fall and spring core program cycles. Inmates and volunteers offer suggestions for the book list.  In summer of 2007, a second Book Club began at TPW's minimum-security Annex.   Both book groups continue to be active.
Budget 300
Category Education, General/Other Library
Population Served Offenders/Ex-Offenders, ,
CEO Comments Better Decisions has now provided semi-annual program cycles at the Tennessee Prison for Women for more than 30 years. In other words, our 8-week program of classes and individual mentoring sessions has been offered over 60 times since 1985. Our dedicated volunteer teachers and mentors come from varied backgrounds, some have been serving women at TPW for many years but we are thrilled to continuously gain new talented volunteers. The evaluations we receive from the inmate students are remarkably consistent over the years as well. "I now know what I want to do with my life when I leave this prison, thanks to Better Decisions." "Keep helping people change their lives." Feedback like this keeps us going!
Board Chair
Board Chair Mrs. Theresa Sexton
Company Affiliation Claritas Capital
Term Aug 2015 to Aug 2017
Board Members
Ms. Chastity Bradley medical editorVoting
Ms. Caitlin Craddock Vanderbilt UniversityVoting
Mrs. Erin Keene Community VolunteerVoting
Ms. Jennie Nunnery Business ownerVoting
Ms. Cassandra Riedy Belmont UniversityVoting
Ms. Theresa Sexton Claritas CapitalVoting
Ms. Erika Tennant Premise HealthVoting
Mrs. Lisa Waddle Athlon Media Group
Board Demographics - Ethnicity
African American/Black 3
Asian American/Pacific Islander 1
Caucasian 4
Hispanic/Latino 0
Native American/American Indian 0
Other 0
Board Demographics - Gender
Male 0
Female 8
Unspecified 0
Board Term Lengths 2
Board Term Limits 2
Board Meeting Attendance % 74%
Does the organization have written Board Selection Criteria? Yes
Does the organization have a written Conflict of Interest Policy? No
Percentage of Board Members making Monetary Contributions 88%
Percentage of Board Members making In-Kind Contributions 100%
Does the Board include Client Representation? Yes
Number of Full Board Meetings Annually 6
Standing Committees
CEO Comments Better Decisions (BD) is a women's program. The board, volunteers and staff of BD are all women who are or have been directly involved with program delivery.  This is one of our strengths. Given our minimal overhead and just one part-time staff salary, we have not had to decrease our services even in difficult economic times. 
Executive Director/CEO
Executive Director Ms. Crissy S Zitka MA-CFRE
Term Start May 2017

Executive Director, Crissy Zitka, brings more than twenty (20) years of not-for-profit executive, management, fundraising and programmatic experience to Better Decisions. The Board Members, who provide service in the field, time as board members, and financial resources, have, in aggregate, provided over 50 years of service to the organization.

Co-CEO Crissy S Zitka MA-CFRE
Term Start May 2017
Former CEOs
Kathy Masulis 1991 - 2015
Ms. Sonya Robinson Feb 1995 - July 1997
Full Time Staff 0
Part Time Staff 1
Volunteers 60
Contractors 0
Retention Rate 0%
Plans & Policies
Does the organization have a documented Fundraising Plan? Yes
Does the organization have an approved Strategic Plan? Under Development
Number of years Strategic Plan Considers N/A
In case of a change in leadership, is a Management Succession plan in place? No
Does the organization have a Policies and Procedures Plan? No
Does the organization have a Nondiscrimination Policy? Yes
Center for Nonprofit Management Excellence Network1999
Hands On Network2012
Annie GoodhueTitans Quarterback Award (volunteer)2001
Candy MarkmanMary Catherine Strobel Volunteer Innovator Award2004
Senior Staff
Title Executive Director
CEO Comments
Better Decisions continues to operate on a frugal but balanced budget.   The Board and Executive Director annually email past and present volunteers to contribute to operating expenses  through their company's United Way campaign, or by donating directly to Better Decisions.
Fiscal Year
Fiscal Year Start July 01 2017
Fiscal Year End June 30 2018
Projected Revenue $42,500.00
Projected Expenses $58,786.00
Endowment Spending Policy N/A
Endowment Spending Percentage (if selected) 0%
Detailed Financials
Expense Allocation
Fiscal Year201620152014
Program Expense$34,970$34,970$0
Administration Expense$3,413$1,225$0
Fundraising Expense$0$0$0
Payments to Affiliates$0$0$0
Total Revenue/Total Expenses1.271.45--
Program Expense/Total Expenses91%97%--
Fundraising Expense/Contributed Revenue0%0%--
Assets and Liabilities
Fiscal Year201620152014
Total Assets$64,330$53,888$0
Current Assets$64,330$53,888$0
Long-Term Liabilities$0$0$0
Current Liabilities$0$0$0
Total Net Assets$64,330$53,888$0
Short Term Solvency
Fiscal Year201620152014
Current Ratio: Current Assets/Current Liabilities------
Long Term Solvency
Fiscal Year201620152014
Long-Term Liabilities/Total Assets0%0%--
Top Funding Sources
Fiscal Year201620152014
Top Funding Source & Dollar AmountContributions, Gifts and Grants $40,825Contributions, Gifts & Grants $44,350 --
Second Highest Funding Source & Dollar AmountProgram Revenue $8,000Program Services $8,000 --
Third Highest Funding Source & Dollar Amount -- -- --
IRS Letter of Exemption
Capital Campaign
Is the organization currently conducting a Capital Campaign for an endowment or the purchase of a major asset? No
Capital Campaign Goal $0.00
Capital Campaign Anticipated in Next 5 Years? No
State Charitable Solicitations Permit
TN Charitable Solicitations Registration Yes - Expires Dec 2017
Organization Comments
Congregational support continues to be consistent and we received our annual $8,000 program commitment from the State of TN for this fiscal year. We depend on the generosity of faith-based organizations, service clubs and individuals for the remainder of our funds.  We plan to grow our budget to support modernizing our curriculum and training, programmatic evaluation, capacity-building for the future, resource updates and program manual printing, volunteer support, recruitment & training, all while retaining our ability to provide competitive compensation to programmatic & leadership staff that drive our mission to reach and educate incarcerated women in Middle Tennessee. Financial Comments
In 2014, this organization filed a 990-N form with the IRS, which does not provide specific financial information. Most small tax-exempt organizations whose annual gross receipts are normally $50,000 or less ($25,000 for tax years ending after December 31, 2007 and before December 31, 2010) are required to electronically submit Form 990-N, also known as the e-Postcard, unless they choose to file a complete Form 990 or Form 990-EZ instead.
Prior year financial figures and 2015 taken from 990EZ.
990EZ was prepared internally by nonprofit.
Any foundation or corporation gifts may be included with individual contributions as they are not separated in the 990EZ.
Comment provided by Kathryn Bennett 3/22/17.
Nonprofit Better Decisions
Address PO Box 120754
Nashville, TN 37212
Primary Phone (615) 431-9023
CEO/Executive Director Ms. Crissy S Zitka MA-CFRE
Board Chair Mrs. Theresa Sexton
Board Chair Company Affiliation Claritas Capital
Year of Incorporation 1999
Former Names

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