Community Resource Center
218 Omohundro Place
Nashville TN 37210
Mission Statement
The Community Resource Center provides new and donated household merchandise, appliances and furniture to nonprofit agencies and their clients in need. We serve more than 100 nonprofit agencies in 20 counties with free monthly giveaways of basic household items. We also supply furniture and appliances at no charge. Last year CRC provided $1.9 million worth of merchandise to our nonprofit partners and directly to clients. The vast majority of our clients are in Davidson County.
Leadership
CEO/Executive Director Ms. Catherine Mayhew
Board Chair Mr. John Scannapieco
Board Chair Company Affiliation Baker Donelson
History & Background
Year of Incorporation 1985
Former Names
Community Wish List
Organization's type of tax exempt status 501-C3
Financial Summary
 
 
Projected Expenses $215,973.00
Projected Annual Revenue $220,216.00 (2017)
Statements
Mission The Community Resource Center provides new and donated household merchandise, appliances and furniture to nonprofit agencies and their clients in need. We serve more than 100 nonprofit agencies in 20 counties with free monthly giveaways of basic household items. We also supply furniture and appliances at no charge. Last year CRC provided $1.9 million worth of merchandise to our nonprofit partners and directly to clients. The vast majority of our clients are in Davidson County.
Background The Community Resource Center (CRC) began as the Wish List column in the Tennessean in March of 1985. The organization was incorporated under the name Community Wish List until 1987 when the name changed to the Community Resource Center. Space was shared initially then rented in a 5,000 square foot building in Berry Hill. In 1998 a 17,000 square foot warehouse facility was purchased. After a year's worth of renovations, the building opened providing over $1 million in goods distributed. In 2004 the mortgage was completely paid off as a result of a capital campaign and the organization now remains debt free. That same year the organization was a finalist for the Innovation in Action Award for its Home Sweet Home Program. In 2005 the Community Resource Center won the Nashville Business Journal's Excellence in Communications Award. In 2003 the agency won the Marvin Runyon Leadership Award demonstrating extraordinary turnaround in management and positive community impact. In 2000 CRC won the Service Business/Stewardship Award from the TN Department of Environment and Conservation and in 1996 CRC won the Management for Productivity Award from HCA. In 2008, we acquired a new building which better serves the organization and its partner agencies.
Impact
Accomplishments:
1. Serves as the Materials Manager for the Office of Emergency Management in times of disaster.
2.  Formalized partnership with the Homelessness Commission for assist individuals in severe weather and furnish new housing for the homeless.
3. Increased bulk donations from major corporations that go directly to more than 80 nonprofit agencies in Middle Tennessee .
Goals: 
1. Make major fund-raiser, Oyster Easter, more robust.
2.  Participate in forming a small- to mid-level comprehensive disaster plan.
3. Effectively use social media for fund raising.
 
 
 
Needs
1. Public awareness. We were founded in 1985 and are well-known in the nonprofit world, but the public at large is unaware of the work we do.
2. Funding (of course!) is always an issue and we need to broaden the streams of revenue beyond grants.
3.  Create a larger volunteer base.
4. Reach out to more nonprofits who could benefit from our services.
5. Venture into healthcare arenas to provide hygiene products to at-risk children and disadvantaged seniors.
Other ways to donate, support, or volunteer Monetary donations can be made by visiting www.crcnashville.org or by mailing a check to our offices at 218 Omohundro Place, Nashville, TN. 37027. In-kind donations to be distributed must be new and CRC can provide a donation letter for income tax purposes.
Service Categories
Primary Organization Category Human Services / Gift Distribution
Secondary Organization Category Human Services / Gift Distribution
Tertiary Organization Category Human Services / Gift Distribution
Areas of Service
Areas Served
TN
We are currently serving 20 counties in middle Tennessee, but are not restricted by any geographic boundaries.
Board Chair Statement The Community Resource Center is the supply line to the front lines of poverty. We supply everyone from Habitat homeowners to refugees resettling in Middle Tennessee with the basic household necessities most of us take for granted. A new set of sheets and pillows mean everything to a formerly homeless man whose last known address was under an interstate bridge. A nice set of pots and pans is gold to a victim of domestic violence trying to fix her children nutritious meals in transitional housing. The Community Resource Center makes a house a home for all who are in desperate need.
CEO Statement We are honored to serve the middle Tennessee community of nonprofit organizations and their clients. There is not another distribution center like ours in Tennessee and we are proud to be able to say that, over the years, millions of dollars of new and gently-used items have been kept out of landfills and recycled for the common good. CRC is also the only agency if its kind distributing new basic household necessities to nonprofits for their clients.
Programs
Description The Community Resource Center acquires new household merchandise through liquidation sales, overstocks, discontinued items and auctions and conducts free monthly giveaways for our partner agencies.
Budget 150000
Category Human Services, General/Other Household Goods Provision
Population Served Adults, Families, Homeless
Short Term Success Providing basic household necessities will keep those in need clean, clothed and with the tools to maintain their living spaces.
Long term Success Providing basic household necessities to those in need will improve their self-esteem, dignity and contribute to lifting them out of poverty to become more productive citizens.
Program Success Monitored By Our measure of success is a full warehouse before each giveaway and an empty warehouse at the end.
Examples of Program Success Last year, CRC distributed more than $1.5 million in basic household goods to more than 80 nonprofit agencies.
Description Provides housewarming baskets with household necessities such as cleaning supplies, kitchenware, and bedding to those entering affordable or transitional housing on both an emergency and non-emergency basis. We work closely with the Homelessness Commission, Urban Housing Solutions, the leading supplier of housing for the homeless, Room in the Inn and Open Table.
Budget 30000
Category Human Services, General/Other Services for the Homeless
Population Served Poor,Economically Disadvantaged,Indigent, General/Unspecified, General/Unspecified
Short Term Success Providing basic necessities to homeless individuals will help them maintain new housing and become productive citizens.
Long term Success Providing basic necessities to homeless individuals will help them maintain new housing and become productive citizens.
Program Success Monitored By Our partner agencies that supervise putting the homeless into housing track their numbers.
Examples of Program Success 75 percent of homeless individuals who enter housing remained in that housing over the course of a year.
Description The Community Resource Center holds a school supply giveaway each July aimed at at-risk children who would otherwise start school without supplies as well as basics such as socks and underwear.
Budget $10,000
Category Human Services, General/Other Children & Youth Services
Population Served Children and Youth (0 - 19 years), Children Only (5 - 14 years), At-Risk Populations
Short Term Success 600 children receive these supplies every year.
Long term Success Providing new school supplies, backpacks, socks and underwear to children who are already struggling to learn provides them with self-confidence and that same excitement to begin a new school year that many of us felt as children.
Program Success Monitored By Success is monitored by our partner agencies that serve children.
Examples of Program Success An entire class at John Early Magnet Middle School received supplies for the year.
Description Every Christmas, the Community Resource Center provides our partner agencies with gifts for their clients, many of whom would not be remembered during the holiday season otherwise. CRC does surveys each year of the most requested items. Sadly, the two items in the most demand are socks and underwear.  We hold the giveaway in early December so that our partner agencies can distribute the gifts at their own holiday parties for clients.
Budget $20,000
Category Human Services, General/Other Holiday Assistance
Population Served At-Risk Populations, Families, Aging, Elderly, Senior Citizens
Short Term Success For many needy in Middle Tennessee the only remembrance they get during the holidays comes from CRC.
Long term Success This program exists to remember everyone at Christmas, no matter their economic situation or station in life.
Program Success Monitored By Our partner agencies monitor the success of the program with their clients.
Examples of Program Success Last year, several dozen formerly homeless people received Christmas decorations for their new homes - the first they've ever had as adults.
Description Manage, inventory and distribute disaster relief and recovery supplies on behalf of the Office of Emergency Management in times of disaster.
Budget $10,000
Category Human Services, General/Other Household Goods Provision
Population Served General/Unspecified, Families, Homeless
Short Term Success Short-term success is providing immediate needs for those suffering from a disaster.
Long term Success This is emergency relief that provides long-term sustainability to survivors of disasters.
Program Success Monitored By Success is measured by case workers of the actual number of people served.
CEO Comments The Community Resource Center provides new and gently used household goods to nonprofit partner agencies and their clients. Our major program is Supply Central, which stocks hundreds of new items obtained at liquidation sales and auctions. We conduct free monthly giveaways for our partner agencies. Community Cares is our program that provides new household goods to those entering affordable or transitional housing at no charge. Additional programs include In-House Referral, which provides large items such as furniture, appliances and equipment at no charge. These items are provided by corporate and private donors.  And our Wish and Volunteer Listings provide content submitted to the Tennessean for weekly publication on behalf of any 501(c)3 agency.
Board Chair
Board Chair Mr. John Scannapieco
Company Affiliation Baker Donelson
Term June 2010 to June 2017
Email JScannapieco@bakerdonelson.com
Board Members
NameAffiliationStatus
Mr. Martin Akin First Tennessee BankVoting
Mr. Preston Bailey Welcome Home MinistriesVoting
Mr. Willie Ford HCAVoting
Ms. Tina Hamilton Community VolunteerVoting
Mr. John Scannapieco Boult, Cummings, Connors and Berry, PLCVoting
Mr. Brett Scott Kraft Technology GroupVoting
Mr. Jacob Wilson EntrepreneurVoting
Mr. Pate Young Self-employed fitness trainerVoting
Board Demographics - Ethnicity
African American/Black 1
Asian American/Pacific Islander 0
Caucasian 7
Hispanic/Latino 0
Native American/American Indian 0
Other 0
Board Demographics - Gender
Male 7
Female 1
Unspecified 0
Governance
Board Term Lengths 3
Board Term Limits 3
Board Meeting Attendance % 75%
Does the organization have written Board Selection Criteria? Yes
Does the organization have a written Conflict of Interest Policy? Yes
Percentage of Board Members making Monetary Contributions 40%
Percentage of Board Members making In-Kind Contributions 100%
Does the Board include Client Representation? Yes
Number of Full Board Meetings Annually 4
Standing Committees
Board Development
Building
Development / Fund Raising
Executive
Finance
Marketing
Operations
Special Events
Risk Management Provisions
Automobile Insurance
Commercial General Liability
Directors & Officers Policy
Disability Insurance
General Property Coverage
Life Insurance
Medical Health Insurance
Workers Compensation & Employers' Liability
Executive Director/CEO
Executive Director Ms. Catherine Mayhew
Term Start Aug 2006
Email catherine@crcnashville.org
Experience Catherine Mayhew has more than 30 years of management experience at both for-profit and nonprofit agencies. Before assuming the role of executive director, she served on the Community Resource Center Board. She is a member of the Center for Nonprofit Management, the CEO Network and CABLE, Nashville's largest networking association.
Former CEOs
NameTerm
Ms. Diane Gramann Mar 2002 - Aug 2006
Ms. Laura Ellen Truelove Jan 1997 - July 2001
Staff
Full Time Staff 2
Part Time Staff 0
Volunteers 75
Contractors 0
Retention Rate 100%
Plans & Policies
Does the organization have a documented Fundraising Plan? Yes
Does the organization have an approved Strategic Plan? Yes
Number of years Strategic Plan Considers 3
When was Strategic Plan adopted? Jan 2008
In case of a change in leadership, is a Management Succession plan in place? No
Does the organization have a Policies and Procedures Plan? Yes
Does the organization have a Nondiscrimination Policy? Yes
Affiliations
AffiliationYear
ANE (Association of Nonprofit Executives)1996
Center for Nonprofit Management Excellence Network1991
CABLE2002
Awards
Award/RecognitionOrganizationYear
Winner Excellence in Communications AwardCenter for Nonprofit Management2005
Finalist for Innovation in Action AwardCenter for Nonprofit Management2004
Winner Marvin Runyon Leadership Award Center for Nonprofit Management2003
Senior Staff
Title Executive Editor
Experience/Biography
Title Marketing and Partnership Coordinator
Experience/Biography Betsy Everett graduated with a marketing degree from TSU and specializes in social media and new technology marketing. She previously worked at the YWCA .
 
 
Fiscal Year
Fiscal Year Start July 01 2016
Fiscal Year End June 30 2017
Projected Revenue $220,216.00
Projected Expenses $215,973.00
Endowment Spending Policy N/A
Endowment Spending Percentage (if selected) 0%
Detailed Financials
Revenue and ExpensesHelpFinancial data for prior years is entered by foundation staff based on the documents submitted by nonprofit organizations.Foundation staff members enter this information to assure consistency in the presentation of financial data across all organizations.
Fiscal Year201620152014
Total Revenue$206,919$231,841$176,191
Total Expenses$266,855$272,545$282,162
Revenue Less Expenses($59,936)($40,704)($105,971)
Expense Allocation
Fiscal Year201620152014
Program Expense$157,862$156,499$173,581
Administration Expense$55,698$56,207$55,940
Fundraising Expense$53,295$59,839$52,641
Payments to Affiliates$0$0$0
Total Revenue/Total Expenses0.780.850.62
Program Expense/Total Expenses59%57%62%
Fundraising Expense/Contributed Revenue27%26%31%
Assets and Liabilities
Fiscal Year201620152014
Total Assets$918,310$978,129$1,019,513
Current Assets$389,902$401,476$393,507
Long-Term Liabilities$0$0$0
Current Liabilities$1,994$1,877$2,557
Total Net Assets$916,316$976,252$1,016,956
Short Term Solvency
Fiscal Year201620152014
Current Ratio: Current Assets/Current Liabilities195.54213.89153.89
Long Term Solvency
Fiscal Year201620152014
Long-Term Liabilities/Total Assets0%0%0%
Top Funding Sources
Fiscal Year201620152014
Top Funding Source & Dollar AmountPrivate contributions and grants $146,380Private Contributions and Grants $160,936Foundations and Corporations $136,314
Second Highest Funding Source & Dollar AmountSpecial Events $51,184Special Events $65,361Fundraising Events $31,215
Third Highest Funding Source & Dollar AmountProgram Service Fees $9,280Program Service Fees $5,400Program Service Revenue $8,309
IRS Letter of Exemption
Capital Campaign
Is the organization currently conducting a Capital Campaign for an endowment or the purchase of a major asset? No
Capital Campaign Goal $0.00
Capital Campaign Anticipated in Next 5 Years? No
State Charitable Solicitations Permit
TN Charitable Solicitations Registration Yes - Expires Dec 2017
GivingMatters.com Financial Comments Financial data taken from audited financial statements. Any foundation or corporate gifts are included in Individual Contributions category, as figures are not separated in financial statements.
Financials completed by Mullins Clemmons & Mayes PLLC.
Comment provided by Elizabeth Madsen 2/14/17
Nonprofit Community Resource Center
Address 218 Omohundro Place
Nashville, TN 37210
Primary Phone (615) 291-6688
CEO/Executive Director Ms. Catherine Mayhew
Board Chair Mr. John Scannapieco
Board Chair Company Affiliation Baker Donelson
Year of Incorporation 1985
Former Names
Community Wish List