Salvation Army of Nashville
631 Dickerson Road
Nashville TN 37207
Mission Statement
The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human need in His name without discrimination.
CEO/Executive Director Major Ethan Frizzell
Co-CEO/Executive Director Major Amanda Lee
Board Chair Mr. Jimmy Spradley
Board Chair Company Affiliation Standard Candy Company
History & Background
Year of Incorporation 1946
Organization's type of tax exempt status 501-C3
Financial Summary
Graph: Expense Breakdown Graph - All Years
Projected Expenses $6,723,940.00
Projected Annual Revenue $6,723,940.00 (2018)
Mission The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human need in His name without discrimination.
Background William Booth, an itinerant Methodist Minister, founded the Salvation Army in England in 1865. From his work with the poor in the East End slums of London, England he developed many of the social service programs that are identified with The Salvation Army today. The Salvation Army rapidly became a worldwide organization, and came to Nashville, Tennessee in 1890. Its programs reflect the needs of each community of which it is a part. Programs may include shelter and feeding of the homeless, tutoring and enrichment programs for children and youth, Christmas assistance for the needy, disaster relief, and collaborative programs with other public and private social services providers to assist homeless and low-income individuals achieve sustainable independence. Rehabilitation programs for men struggling with drug and alcohol addictions are run by the Adult Rehabilitation Center. The Adult Rehabilitation Center accepts in-kind donations to support this program. Major historic milestones for the Nashville Salvation Army include: 1900 – opened the 90 bed Adult Alcohol and Rehabilitation Center for men; 1940-2000 – Commissioned 4 community-based worship and service centers including 2 that serve the Laotian/Thai and Hispanic communities; 1940 – opened the Red Shield Community Center which was rebuilt in 1984 as the Magness-Potter Community Center in East Nashville offering Salvation Army administered youth and adult enrichment activities; 1980’s – Relocated Salvation Army administrative facility to Dickerson Road and opened a 40 bed transient shelter, transitional housing units for 13 families and 8 single women and a childcare center serving homeless and low-income families; 2000 – opened the Red Shield Family Initiative (housed at Magness-Potter Community Center), a collaboration of over 20 private and public service providers and The Salvation Army, to help the welfare of families and assist them in achieving sustainable independence. United Way later designated The Salvation Army, through Red Shield Family Initiative, as lead agency for the Northeast Family Resource Center. 2005 – began needs assessment and study for a new 10-year strategic plan implemented in 2006 to enhance programs to better meet community needs. 2007 - Launched our new Life Skills Learning Programs with an evolving curriculum to help our service recipients lift themselves out of the ruts of system dependence.2010 - Opened a Restore the Dream Flood Recovery Center for 10 months to assist individuals and families displaced by the May 2010 flood. 2011- Continued Flood support and planned strategic plan. 2012- Implementation of strategic plan that included a capital campaign and restructuring of many departments and management. 2013- Updated workplace essentials class, which has become our fasted growing program. 2014- Restructuring of the Red Shield Kids Club to include a 4 pillar approach of education, health and nutrition, preforming arts, and character development. 2015- Mayor Karl Dean declared the second week of May the official Salvation Army week as we celebrated the National event for the first time in Nashville. The Berry Street Lunch and the Booth Society event helped kick off a very successful week by raising sufficient funds and cultivating new volunteers. 2016- The Salvation Army successfully transitioned our Life skills Learning program into the Pathway of Hope. The Pathway of Hope is a wrap around program taking families and individuals from crisis to self-sufficiency by intense case management, goal setting and barrier identification. 

The Salvation Army through careful assessment of community needs, strives to provide relevant, effective programs that enable those we serve to lift themselves from crisis to independence and fulfill their potential as productive citizens.

Accomplishments for 2016-17


  1. The Salvation Army in Nashville is completed stage one of its Capital Campaign fundraising efforts and is currently remodeling the Center of Hope to increase capacity, and improve the facilities for our residents. The Center of Hope is the only facility in Nashville to serve homeless families, single women and single men under one roof. 
  2. The Salvation Army of Nashville was called upon to assist with Disaster Response in the Houston, TX area deploying one mobile canteen, and 3 different deployments of staff to help with initial response and recovery.
  3. The Angel Tree program continues to be a huge success assisting over 3,500 families and handing out over 39,612 gifts.
Goals for 2017-2018
1. Continue working towards completion of the Capital Campaign Phase 2 which is to copy our successful East Campus model, which has been changing lives since 1941, to our North and South Campus locations. This will include expanding our Pathway of Hope, Red Shield Kids Club, 1890 Cafe, and Quality of Life Learning Centers to all three locations once funds have been secured to build the necessary facilities.
2. To increase the number of families served each year through our Supportive Housing facility by changing the model slightly, and moving them into housing faster, while providing assistance with rent and continued case management after moving out to help them regain their independence faster. 
3. Extend our Community Meal programs to all 3 campuses and provide at least 1 free hot meal a week at each location to anyone in the community who wishes to attend. 


  1. Financial resources to meet the escalating number of emergency services requests. An estimated additional 200,000 per year allow us to meet basic requests.
  2. Volunteers to assist in the Red Shield Kids Club after school and Day Camp programs.  Funds are unavailable for additional staffing which limits the number of children who can participate.
  3. Increased support and donations of clothing and furniture for the new Salvation Army Family store opening in Madison, TN.
Service Categories
Primary Organization Category Human Services / Homeless Services/Centers
Secondary Organization Category Housing, Shelter / Temporary Housing
Areas of Service
Areas Served
TN - Cheatham
TN - Davidson
TN - Dickson
TN - Hickman
TN - Sumner
TN - Williamson
Board Chair Statement The Salvation Army in Nashville has the good fortune to have a strong Advisory Board with representation from many sectors of the business community as well as board members with experience in non-profit governance. This collective experience has positioned the organization well to meet the challenges of funding needed programs and take advantage of opportunities to increase public awareness of its mission, needs and accomplishments. Board members have an outstanding record of supporting The Salvation Army both financially and as ambassadors in the community. The Salvation Army Advisory Board has worked diligently to place the organization on a sound financial footing. This organization reduces costs rather than operate at a deficit. The Marketing and Resource Development committee of the Advisory Board is working actively to expand our donor base so that we will be positioned to continue current successful programs and expand to meet future community needs. Our current focus is on matching available funding to programs that will best meet the needs of those we serve. Since 1998, our most dynamic program development has been our Red Shield Family Initiative AKA Northeast Family Resource Center. The demolition of Sam Levy Homes and the neighborhood's retransformation are presenting a unique opportunity to deepen our service purpose to "extend a resourceful hand of assistance to greatest need families and individuals, so that they might lift themselves from crisis to independence." Our greatest ongoing challenge is to provide relevant, cost effective programs to meet the needs and interests of the emerging new neighborhood. In May 2006, our Advisory Board approved our newest five year strategic plan. We fully intend to lift our Army to a level and style of service delivery and funding equal to the challenges of our community. Our new service delivery marquee, regardless of location, will read "The Salvation Army -- A Life Skills Learning Center." We believe that our benefactors will appreciate our focus on lifting rather than sustaining, and on gains rather than losses. It is time for The Salvation Army to strengthen its services and resources , so that it can better serve people in crisis and disaster. I am personally grateful for my opportunity to serve God and 'the least of these' through The Salvation Army. It is an awesome volunteer and Christian experience. 
CEO Statement It is important to know that The Salvation Army is a charitable religious organization with the charge, from God, to witness the love of Jesus and to win lost souls back to the Kingdom of Heaven. Our founder, William Booth, had a passion for reaching the poor and destitute of his community and believed that before he could talk to them about their eternal souls…they needed food in their bellies and clothes on their backs. Hence the very humble beginnings of The Salvation Army. Today, we still have that same passion and philosophy. Meeting the needs of our neighbors at their point of need. We do this in many ways. Our Residential Center of Hope brings homeless families and single women in off the street and provides housing, financial counseling, job training, and emotional and spiritual support. The Adult Rehabilitation Center provides spiritual, social and emotional assistance for men who have lost the ability to cope with their problems and provide for themselves. The Salvation Army Northeast Family Resource Center, at Magness-Potter Community Center on Stockell Street, offers a host of family services on one square block, from infant-toddler child care, to character building youth programs, to social service case management, even a medical clinic…all to serve our neighbors who find themselves in need. Our Emergency Assistance Center -- also on the Magness-Potter campus -- will touch 13,000 individuals per year with its distribution of essentials, such as food, clothing, furnishings, and financial assistance with shelter, utilities and medical prescriptions. Our Army is positioned for victory, on behalf of Him and them.
Description Our Emergency Services program provides food, personal care items, and short-term financial help with housing and utilities. The program also provides referrals for other needed social services. Our target population is low income, homeless and individuals/families facing crisis situations who reside in Davidson county and surrounding counties. This program serves approximately 10,000 individuals per year and consistently ranks in the top five providers on United Way’s “211″ information and referral service.
Budget 407,211
Category Human Services, General/Other Emergency Assistance
Population Served Families, Unemployed, Underemployed, Dislocated, Poor,Economically Disadvantaged,Indigent
Short Term Success It is the goal of The Salvation Army Emergency Service Center to provide rent and utility assistance to no income, low-income, disabled, elderly, and homeless individuals and families as long as funding allows. Also to provide food boxes through food donated by Second Harvest Food Bank.

The Emergency Service Center provides clothing vouchers to the above mentioned clients who are in need of clothing as long as funding allows. Furniture vouchers are provided to victims of fire and water damages and victims of tornadoes and hurricanes.

It is also our goal to refer client we serve to a Budget Class offered through our partner, Residential Resources, and to have each client referred in attendance within seven days. We also make referrals to Work Readiness and GED classes through The Salvation Army Life Skills Training Center. We also created a job board that is changed monthly to accommodate clients looking for work.
Long term Success Near and long-term success of the food program would be meeting the need of the client for food to sustain his/her family or themselves until a job is obtained. Clients would better understand how to use their money to meet their basic needs through participation in our Life Skills Learning programs that Emergency Services refers. Examples are Work Readiness and GED programs would allow the client to better prepare themselves to obtain a job which would lead to self-sufficiency. The Salvation Army Emergency Service Center is hopeful in leading clients by giving a hand up instead of a hand out.
Program Success Monitored By All programs are monitored by the number of applications, referral and tracking sheets and monthly reports.
Examples of Program Success Through Emergency Services, 480 clients were referred to budget class, which of those, 240 clients completed budget class from January through December 2011. Twenty-five clients out of fifty-seven referrals completed work readiness class. Ten out of the 41 referrals to GED class are presently enrolled and taking classes. A job board is now available and many of our clients find it useful. 2,743 families received food assistance, 300 clients were given energy assistance, 81 were given rent assistance,203 were issued furniture vouchers, and 336 were issued clothing vouchers.

Pathway of Hope is a nationwide initiative providing enhanced services to families with children desiring to take action to break the cycle of crisis and intergenerational poverty.  POH also works with individuals and focuses on soft skills and career development, adult education and English as a second language (ESL). The program is designed to support participants as they gain the necessary skills to impact their long term self-sufficiency.

Life Skills classes are provided at no cost to the participant. Pathway of Hope conducts an initial intake and assessment that the Program Director utilizes to offer a variety of weekly supplemental classes and curriculum that focuses on the greatest area of need for each group.
The classes focus on these main topics: 

  • Building bridges out of poverty
  • Developing a reliable work ethic
  • Financial Management
  • Basic life skills
  • Educational Planning
  • Vocational development
  • Health, Wellness and Cooking
  • Parenting
  • Legal Aid
  • Computer Literacy
  • Budget 193,848
    Category Education, General/Other Educational Programs
    Population Served Adults, Children and Youth (0 - 19 years), Elderly and/or Disabled
    Short Term Success We have assisted over 300 GED students. Many get the training they need and graduate.  We estimate over 175 of our students completely prepared for the GED test with our tutors.  We have facilitated budget training for approximately 215 customers and community members.  We have successfully facilitated personal development and leadership programs for more than 150 participants.  We have assisted over 200 customers with their resume and job readiness classes.  65 youth, ages 6-13 received life skills learning for 5 weeks during our summer camp.  We have assisted over 200 customers in one/one life skills learning coaching sessions providing goal setting, vision, action items, affordable housing resources, and free banking and checking resources assistance.
    Long term Success The ultimate changes resulting from this program will be individuals who receive better jobs with their GED and continue with college with our GED program, individuals and families who are able to maintain a budget, open a savings, checking, through our budget training programs to establish savings, get out of debt, buy a home, etc.  Job obtainment with our job readiness and resume assistance program.  Computer literacy with our basic computer skills program.  Finding affordable housing / apartments with our affordable housing referrals.  Improved self-esteem, confidence, and improved Hope.
    Program Success Monitored By We track success by passed GED tests, job obtainment, professional resume’s completed, monthly budgets adhered to, and legal questions answered through our free legal clinic professional volunteers.
    Examples of Program Success The following testimonials are examples of Program Success:

    1. Star, who dropped out of high school, was pregnant and worked at McDonalds, desperately wanted to get her GED. Star walked to GED classes at The Salvation Army every week. She was an excellent student, very committed and determined. After tutors worked with her, she scored so high on her official GED practice test she received a voucher for her official GED test. Star passed her official GED. Star is attending National College to become a Pharmacist!

    2. Hollis a skilled cook with over 15 years of experience was in great need of employment. The Life Skills Learning program, assisted him with the creation of his resume as well as interviewing tips, goal setting, and basic computer knowledge from our Job Readiness Classes. Hollis got a job with the Hampton Inn as a breakfast cook. His gratitude for The Salvation Army is immense and we are so excited for his new endeavor.
    Description The Salvation Army leads and coordinates 85 private and public social service providers working to help families develop the stability and skills necessary to move from crisis to sustainable independence. Our focus is to prepare youth for a productive adulthood, while keeping them and their families safe.
    Budget 256,085
    Category Human Services, General/Other Family-Based Services
    Population Served Families, Children and Youth (0 - 19 years), Poor,Economically Disadvantaged,Indigent
    Short Term Success

    The after school program of 60+ children which offers tutoring, snacks, 1-1 mentoring and relationship building will grow these children in several areas including grade improvement, character building and nutrition.

    A successful program for after school short term would be reflected by regular attendance, increase in grades, and more positive interactions among their peers that extends into the community. By community terms, there would be decreased youth violence, better community relationships, and community development.

    Short term success for youth sports programs at Magness Potter would result in completion of skills learned for each sport, family participation, and individual growth and development in both character and skills.

    Long term Success

    The ultimate result of the Northeast Family Resource Ceneter is that:

                1. Children in our neighborhood, who grow into young adulthood with necessary skills to be productive adults, including finishing high school, attending college or necessary career training to move into jobs. Along with those skills, there would be strong character and moral development to match the skills.

                2. As family members, long term there would be increased family attachment, sustainability skills for keeping families intact, and parents who can see longterm growth from learning parenting skills and applying them.

    Program Success Monitored By

    The success of after school programs, summer programs, sports programs, and family skills building programs can be monitored by:

    1. School report cards which are checked by staff upon each grading period and copied, reviewed with each child in program.

    2. Attendance is kept in all programs, along with registration information, and daily or weekly attendance in each program.

    3. Overall success of program is monitored by feedback given (both verbally and written) and demand for the program the next year. All programs are annual programs.

    4. Family development can be measured by continuity in program attendance, feedback from parents, job skill & GED completion and reports.

    5. Crime will be down in the neighborhood of 37207, esp. surrounding Magness Potter Community Center, as individuals develop in proper ways, learn to support themselves, and families become more intact and supportive units. The police department monitors this and partners with the FRC to review crime rates yearly. 

    Examples of Program Success

         Reggie Johnson is the oldest of 6 kids, who grew up attending The Salvation Army (TSA) Magness-Potter (MP) Community Center, where he began playing basketball and football at 9 years old. After graduating from MP teen center, Reggie was asked to become a referee. Today he helps referee ball games and supervises the younger kids. During the football season, Reggie held a linebacker position at Maplewood HS and was named to the “All Metro Nashville” team.
         Reggie dreamed of being the first college graduate in his family’s history. He did not have the resources available to him to attend college, but he was determined he would “make something of himself.” With some answered prayers, he was able to attend Lane College with a full scholarship.
         The doors for Reggie’s success opened at the community center. He has grown over the years to be a wonderful young man who is successful, not only for his sports skills, but his passions in life which include – God, sports and giving back.

    The Salvation Army Center of Hope offers transitional housing to families, single women and men.  We have 13 family units, 8 women units and 19 units for men.   The average length of stay is 8-10 months, however, residents may stay up to 2 years.  During this transitional period, residents must obtain employment, save money and pay off debt while working with a case manager on personal issues.  Approximately 85% of homeless families enrolled in the program will maintain a permanent source of income and move into permanent housing. On the average, 80% of single women enrolled in the program maintain a permanent source of income and move to permanent housing.
    Budget 556,538
    Category Housing, General/Other Transitional Housing
    Population Served Families, Females, Males
    Short Term Success Short term successes will be achieved by families and single women/men acquiring a permanent job and consistent participation in life skills classes that include budgeting, job readiness, problem solving and living skills as well as relapse prevention classes for improved health.
    Long term Success The ultimate result from this program is to provide families and single men/women with all the necessities and life skills they need to become independent in a two-year or less period.  Independence for these individuals would mean maintaining a permanent source of income and living in permanent housing.
    Program Success Monitored By Program success is monitored by a Case Manager that works with individuals on weekly basis.  The Case Manager reports attendance and achievements of Life Skills Learning Classes with noted improvement in education, employment, money management, parenting and health habits.  Random drug screening will also monitor successful attendance and participation in prevention classes.
    Examples of Program Success During the past 16 years, The Salvation Army has maintained a successful Transitional Housing Program.  Over the past five years, our Annual Progress Report to HUD shows that the program had an average of 78% success rate of customers moving into permanent housing.  That report also shows that 85% of customers maintained a permanent source of income improving their financial stability. 
    Description In 2017 the Angel Tree and Adopt-A-Family programs provided necessities and holiday gifts to over 3,500 families representing over 8,000 individual angels with incomes at or below the Federal poverty level. Salvation Army funds and administers applicant screening, gift solicitation, and distribution, and community donors provide applicants’ requested items. Assistance is coordinated with other programs to prevent duplication of service and assure help for those most in need.
    Budget 322,329
    Category Human Services, General/Other Holiday Assistance
    Population Served Poor,Economically Disadvantaged,Indigent, Elderly and/or Disabled, Families
    CEO Comments We regularly review the effectiveness and relevance of all our programs. The Needs Assessment and Planning Study recently completed by an independent firm concluded that The Salvation Army is addressing 4 of the 5 top ranked needs in Nashville as highlighted by United Way’s most recent Community Needs Assessment. Our strategic plan addresses the enhancement of these programs and potential new programs as the needs of a growing Nashville will demand.
    Board Chair
    Board Chair Mr. Jimmy Spradley
    Company Affiliation Standard Candy Company
    Term Oct 2016 to Sept 2018
    Board Members
    John Anderson Community VolunteerVoting
    Sam Bartholomew Stokes & Bartholomew, P.A.Voting
    Bob Britton Community VolunteerVoting
    Charles Bryan Bryan Financial Services, Inc.Voting
    Helen Cummings Community VolunteerVoting
    Paul Davidson Waller, Lansden, Dortch & DavisVoting
    Ronald Davis Trevecca Nazarene UniversityVoting
    William Denny Denny PropertiesVoting
    Jedd Dodd OptumVoting
    Ben Gambill Jr.Community VolunteerVoting
    Ralph Glassford Community VolunteerVoting
    Jeff Gray Specialty CareVoting
    Daniel Green HCA HealthcareVoting
    Drew Hart InflammoVoting
    Sam Harwell Big Time ToysVoting
    Joshua Hayden Lipscomb UniversityVoting
    Jane Haynes Community VolunteerVoting
    Robert Hilton Community VolunteerVoting
    Jim Horrar Community Health SystemsVoting
    Rob Hoskins DVL Public RelationsVoting
    Walker Mathews R.C. Mathews ContractorVoting
    Lynn McPheeters Community VolunteerVoting
    Derek Miller Vanderbilt University Medical CenterVoting
    Ric Miller Willis of TennesseeVoting
    Kevin Moore Attorney at LawVoting
    Rebecca Munn Info-Works, Inc.Voting
    Dortch Oldham Jr.Keller Williams RealtyVoting
    Sidney Pilson Lattimore, Black, Morgan & Cain, PCVoting
    Biff Porter LAZ Parking Realty InvestorsVoting
    Steve Pusey Trevecca Nazarene UniversityVoting
    Doug Remke First BankVoting
    Paula Roberts Tennessee State UniversityVoting
    Lynn Scarola Community VolunteerVoting
    W.E. Sheriff American Retirement CorporationVoting
    Cathy Shull Community VolunteerVoting
    Brandi Simms Country Music AssociationVoting
    Fred Smith Community VolunteerVoting
    Abby Spaulding Community VolunteerVoting
    Roddy L. Story Tennessee Bank & TrustVoting
    Tom Stumb Truxton TrustVoting
    William E. Turner Jr.Merrill LynchVoting
    Randy Wolcott North Star Real Estate AdvisorsVoting
    Carolyn Yates Pinnacle Asset ManagementVoting
    Board Demographics - Ethnicity
    African American/Black 1
    Asian American/Pacific Islander 0
    Caucasian 44
    Hispanic/Latino 0
    Native American/American Indian 0
    Other 0
    Board Demographics - Gender
    Male 34
    Female 11
    Unspecified 0
    Board Term Lengths 3
    Board Term Limits 0
    Board Meeting Attendance % 65%
    Does the organization have written Board Selection Criteria? Yes
    Does the organization have a written Conflict of Interest Policy? No
    Percentage of Board Members making Monetary Contributions 100%
    Does the Board include Client Representation? No
    Number of Full Board Meetings Annually 10
    Standing Committees
    Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
    Program / Program Planning
    Risk Management Provisions
    Accident & Injury Coverage
    Automobile Insurance
    Boiler & Machinery
    Commercial General Liability
    Computer Equipment & Software
    Crime Coverage
    Day Care Center/Nursery School
    Directors & Officers Policy
    Employee Benefits Liability
    Employment Practices Liability
    Exhibit Liability
    General Property Coverage
    Additional Board Members
    Mr. Robert Britton Business Consultant
    Mrs. Helen Cummings retired from HCA/Community Volunteer
    Mr. Paul Davidson Waller Lansden
    Dr. Ron Davis
    Mr. William A. Dick Jr.
    Mr. Ben Gambill Jr.
    Mr. Ralph Glassford
    Mr. Drew Hart
    Dr. Joshua Hayden
    Mr. Rob Hoskins
    Mr. Anthony Jones
    Mr. Walker Mathews R.C. Mathews Contractor
    Mr. Lynn McPheeters
    Mr. Derek Miller
    Ms. Rebecca Whitehead Munn
    Mr. Dortch Oldham Jr.Raymond James Financial Services & The Pilkerton Co.
    Mr. Sidney Pilson Ernst & Young
    Mr. William "Biff" Porter
    Mr. William Sheriff
    Ms. Cathy Shull
    Ms. Brandi Simms Country Music Association
    Mr. Fred Smith Community Volunteer
    Mr. Jimmy Spradley
    Mr. Roddy Story Tennessee Bank & Trust
    Mr. William Turner Jr.
    Mr. William L. Zelenik Millennium Brokerage Group
    CEO Comments Our local Board serves in an advisory capacity and makes recommendations to the Salvation Army Divisional level. Policies are set at Salvation Army Divisional, Territorial and National levels. Client input has always been important, and program participants are encouraged to serve on sub – councils such as the Salvation Army Northeast Family Resource Center Advisory Council.
    Executive Director/CEO
    Executive Director Major Ethan Frizzell
    Term Start July 2017


    Majors Ethan and Sue Frizzell were appointed as the Nashville Area Commanders and assumed their post in late June, 2017. The Frizzells have served as Salvation Army officers for over twenty years.

    Majors Ethan and Sue Frizzell have recently served in Sarasota, Florida. Previously the Frizzells were the Area Commander of The Greater New Orleans Area Command with responsibility for the Center of Hope and Hurricane Katrina Response. The Frizzells have also served as the corps officers of Columbia, South Carolina as well as Fayetteville and Thomasville, North Carolina.

    Major Ethan Frizzell achieved a Masters in Public Administration from Harvard Kennedy School. Current studies are integrating behavioral sciences with subjective quality of life in order to maximize individual choice. Major Frizzell’s passion is to develop policy, service, and learning in community.

    Major Sue Frizzell is recognized for her disciplined manner of quality programs of The Salvation Army. Her capabilities to encourage others in mission connect training and opportunity for ministry for the young, and the young of heart. Major Frizzell is skilled at developing officers and personnel for the benefit of changing lives.

    Ethan, Sue, with their two children, Canaan & Hallie, enjoy spending time outdoors on the water, camping and family. There is great excitement to enjoy the sights and sounds of the Nashville area.


    Co-CEO Major Amanda Lee
    Term Start July 2013
    Former CEOs
    Major Ed Lee July 2013 - July 2017
    Lt. Col. Charles White Aug 2011 - July 2013
    Full Time Staff 28
    Part Time Staff 7
    Volunteers 5831
    Contractors 1
    Retention Rate 98%
    Plans & Policies
    Does the organization have a documented Fundraising Plan? Under Development
    Does the organization have an approved Strategic Plan? Yes
    Number of years Strategic Plan Considers 5
    In case of a change in leadership, is a Management Succession plan in place? No
    Does the organization have a Policies and Procedures Plan? Yes
    Does the organization have a Nondiscrimination Policy? Yes
    Affiliate/Chapter of National Organization1890
    Evangelical Council of Financial Accountability1999
    United Way Member Agency1992
    National Association for the Education of Young Children (NAEYC)2000
    Innovation in Action (Finalist)Frist Foundation2001
    3 - Star Childcare ratingDepartment of Human Services2011
    Red Shield Family Initiative "Best Practices"The Salvation Army Southern Territory2003
    EVE Award - Excellence in Volunteer EngagementMetropolitan Government of Nashville and Davidson County2012
    Senior Staff
    Title Human Resources
    Title Emergency Services Program Director
    Title Director of Volunteer Services/Area Disaster Coordinator
    Title Executive Director of Development
    Title Ex. Director of Programs
    Title Accounting Manager
    Fiscal Year
    Fiscal Year Start Oct 01 2017
    Fiscal Year End Sept 30 2018
    Projected Revenue $6,723,940.00
    Projected Expenses $6,723,940.00
    Endowment Spending Policy Percentage
    Endowment Spending Percentage (if selected) 4%
    Detailed Financials
    Revenue and ExpensesHelpFinancial data for prior years is entered by foundation staff based on the documents submitted by nonprofit organizations.Foundation staff members enter this information to assure consistency in the presentation of financial data across all organizations.
    Fiscal Year201620152014
    Total Revenue$8,306,622$4,473,381$6,969,483
    Total Expenses$7,072,082$6,079,512$5,926,023
    Revenue Less Expenses$1,234,540($1,606,131)$1,043,460
    Revenue SourcesHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available) and revenue sources may not sum to total based on reconciliation differences. Revenue from foundations and corporations may include individual contributions when not itemized separately.
    Fiscal Year201620152014
    Foundation and
    Corporation Contributions
    Government Contributions$181,740$210,160$235,873
    Individual Contributions$3,926,581$3,050,550$2,829,949
    Investment Income, Net of Losses$1,465,846($690,046)$1,798,754
    Membership Dues$0$0$0
    Special Events$270,770$280,549$221,710
    Revenue In-Kind$1,837,690$1,325,622$1,557,626
    Expense Allocation
    Fiscal Year201620152014
    Program Expense$5,662,607$4,472,443$4,622,251
    Administration Expense$687,636$807,997$548,047
    Fundraising Expense$721,839$799,072$755,725
    Payments to Affiliates--$0$0
    Total Revenue/Total Expenses1.170.741.18
    Program Expense/Total Expenses80%74%78%
    Fundraising Expense/Contributed Revenue16%22%22%
    Assets and Liabilities
    Fiscal Year201620152014
    Total Assets$29,589,916$28,305,902$29,909,656
    Current Assets$1,006,289$764,770$718,745
    Long-Term Liabilities$0$0$0
    Current Liabilities$174,889$125,415$123,038
    Total Net Assets$29,415,027$28,180,487$29,786,618
    Short Term Solvency
    Fiscal Year201620152014
    Current Ratio: Current Assets/Current Liabilities5.756.105.84
    Long Term Solvency
    Fiscal Year201620152014
    Long-Term Liabilities/Total Assets0%0%0%
    Top Funding Sources
    Fiscal Year201620152014
    Top Funding Source & Dollar AmountContributions, Gifts and Grants $3,926,581Contributions, Gifts and Grants $3,050,550Cpntributions, Gifts & Grants $2,829,949
    Second Highest Funding Source & Dollar AmountNoncash Contributions $1,837,690Noncash Contributions $1,325,622Investment Income $1,798,754
    Third Highest Funding Source & Dollar AmountInvestment Income $1,465,846Fundraising Events $280,549Noncash Contributions $1,798,754
    IRS Letter of Exemption
    Capital Campaign
    Is the organization currently conducting a Capital Campaign for an endowment or the purchase of a major asset? Yes
    Capital Campaign Goal $0.00
    Capital Campaign Anticipated in Next 5 Years? No
    Organization Comments
    The Salvation Army has a history of being a good steward of the assets entrusted to it by the community and this year, we will build on that legacy. I believe our future financial situation looks bright.
 Financial Comments
    Financial figures taken from the audit. The Salvation Army does not file a 990.  Foundations and Corporations are included with Individuals as they are not separated on the audit. The audit does not include Thrift Stores/Adult Rehabilitation Center.
    Financials completed by Frasier, Dean and Howard.  
    Comments provided by Kathryn Bennett 3/28/18.
    Nonprofit Salvation Army of Nashville
    Address 631 Dickerson Road
    Nashville, TN 37207
    Primary Phone (615) 242-0411
    CEO/Executive Director Major Ethan Frizzell
    Board Chair Mr. Jimmy Spradley
    Board Chair Company Affiliation Standard Candy Company
    Year of Incorporation 1946

    Related Information

    Hunger and Food Security

    For 1 in 6 Americans, hunger is a reality. We all know and are in contact with people affected by hunger or food insecurity, even though we might not be aware of it. The face of hunger in Tennessee looks like your neighbor, your child’s best friend, the woman who gives you your coffee in the morning, and the man selling newspapers by your office every day. It could be the coworker you sat next to who was laid off last month or the new mother at the doctor’s office you saw last week. Hunger impacts one in six Tennesseans, and with those numbers, it is likely you’ve seen someone today who will be going hungry tonight.


    Homelessness is most visible in downtown urban settings, where individuals can be seen sleeping in public places and transporting their belongings in the stereotypical shopping cart. In reality, though, homelessness entraps many more people and families than those readily visible in typical urban environments. “Homelessness” implies that an individual or family does not have a permanent housing situation. According to this definition, individuals living in emergency shelters, transitional housing facilities, domestic violence shelters, or those traveling from couch to couch are all suffering from homelessness. An estimated 9,113 homeless persons lived in the state of Tennessee in 2011. Twenty-six percent of those homeless persons resided in the Middle Tennessee region...

    Affordable Housing

    “Be it ever so humble, there’s no place like home.” In the United States, it is a typical expectation that everyone will have the opportunity to live in a decent and affordable home, in a community that promotes opportunity and a better quality of life in a secure and attractive environment. Families in poverty often do not achieve this expectation. Instead, many live in distressed neighborhoods, which often lack grocery stores, banks, and health resources. These neighborhoods typically have relatively high rates of crime and unemployment, as well as under-performing schools. Climbing out of poverty is even more difficult because of the lack of entry-level jobs in or near distressed neighborhoods, in combination with the lack of affordable housing in suburban communities where personal vehicles are often necessary to get to places of employment...